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Welcome to Wizer FAQ!

Learn how Wizer makes security awareness training simple, engaging, and easy to launch. Find answers about training content, phishing simulations, compliance, setup, pricing, and more.

Wizer FAQ

General Overview

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Wizer is a top-rated security awareness and phishing simulation platform designed to help organizations train their employees to recognize and prevent cyber threats. Instead of long, boring lectures, Wizer uses highly engaging 1-minute animated videos based on real-world scams to change employee behavior, rather than just checking a compliance box.
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Wizer is designed for modern learning. Our platform stands out because of:

  • 1-Minute Micro-Learning: Quick, memorable videos employees actually want to finish.
  • WizerAI Studio: An innovative tool that instantly turns your internal documents and policies into custom training videos.
  • Real-Life Scenarios: We train your team on attacks happening right now, including deepfakes and AI-driven fraud.
  • Easy Administration: Setup takes minutes, with smart analytics and automated phishing campaigns built right into the platform.

 

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Leaders and everyday employees love it! Our curriculum is built on industry gold standards, mapping directly to top security frameworks like NIST to ensure your team is learning the most critical, up-to-date cybersecurity practices.

But compliance and frameworks alone don't change behavior—engagement does. You don't have to take our word for it; just check out our Reviews. Thousands of learners have given Wizer an average rating of 4.6/5 stars because our bite-sized, 1-minute videos are actually fun, relevant, and easy to digest!

Features & Content

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Most of our videos are around 1 minute long. We focus on micro-learning to ensure the training is easy to consume, fits into busy schedules, and maximizes knowledge retention.

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Yes! Wizer includes built-in, automated phishing simulations. You can send unique, real-world phishing test emails to each employee. If an employee clicks a simulated phishing link, they are easily provided with a bite-sized training module to help them understand what they missed.

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Absolutely! As the threat landscape evolves, so does our content. Wizer features specific modules on AI misuse, Deepfake fraud detection, and interactive "Fake or Real" challenges to help employees spot manipulated media and modern AI scams.

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Yes! With WizerAI Studio, you can instantly turn your own documents, policies, or specific topics into ready-to-share training videos, no video editing experience required. You can also upload, track, and score your own existing training videos alongside Wizer’s content.

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Yes! Wizer covers 10+ critical compliance topics and makes it simple to meet regulatory requirements for frameworks like GDPR, HIPAA, PCI DSS, CPRA, and more. Our built-in LMS makes it easy to track completion rates, run reports, and provide documentation for auditors.

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Yes! Wizer isn’t just for non-technical staff. You can assign specific, specialized training to your developers to help them proactively identify vulnerabilities and write secure code.

Deployment & User Experience

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Not at all! Wizer features an intuitive Admin Console that lets you launch your training program and add users in seconds. You can sync users via SSO, upload a CSV, or add them manually. From there, you can use our calendar to plan your training courses for the entire year.

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Security awareness training needs to speak the language of your employees. Wizer’s content is available in 19+ languages, including Spanish, French, German, Dutch, Chinese, Italian, Portuguese, Hebrew, and more.



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When a task (like a training module, policy review, or monthly video) is assigned, employees receive an email notification with a secure link. They are taken directly to an easy-to-use Learner Dashboard where they can watch their assigned videos, take short quizzes, and download their certificates of completion.

Support & Pricing

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Yes! Wizer offers a Free tier to help organizations get started with baseline security awareness training at absolutely no cost. We also offer premium subscription plans with advanced features like WizerAI Studio, automated phishing simulations, and compliance tracking.

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Wizer’s support team is always ready to help!

  • If you are an employee/learner and cannot log in, check that you are using the same email address where you receive training notifications. If you forgot your password, you can easily reset it on the login page.

  • For Admins, our Knowledge Base is packed with step-by-step guides, or you can contact our highly-rated support team directly at support@wizer-training.com.

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