Wizer’s Sub-Processors List
To support the delivery of our Services, Wizer Inc. engages and uses third-party sub-processors to provide infrastructure services, support, analytics, and customer relationship management. Not all sub-processors are applicable to all customers or all Wizer services.
The tables below provide an overview of the sub-processors currently engaged by Wizer, including the purpose of processing, the applicable Wizer feature or service, and data location.
- Infrastructure Sub-Processors
Sub-Processor Purpose of Processing Applicable Feature/Service Data Location Google Cloud Cloud infrastructure Wizer Platform USA Microsoft Azure Cloud infrastructure Wizer Platform USA Hotjar Ltd. Session recordings for debugging and UX optimization Wizer Platform USA - Product Functionality Sub-Processors
Sub-Processor Purpose of Processing Applicable Feature/Service Data Location DigitalOcean, LLC. Hosting infrastructure for phishing simulation services Wizer Platform (Phishing simulation service) USA Wistia, Inc. Custom videos hosting and streaming Wizer Platform (Customer’s Custom video hosting) USA Zapier Information transfer and workflow integration automation between systems (optional) Wizer Platform
(Integrations)USA - Customer Management and Support
Sub-Processor Purpose of Processing Applicable Feature / Service Data Location HubSpot, Inc. Customer support, customer success, CRM, sales operations Wizer Platform USA Twilio Inc. (SendGrid - email service) Transactional and customer communication emails Wizer Platform USA Stripe, LLC Payment processing and billing Wizer Platform USA
Wizer AI Service Providers - Wizer AI Studio
Please note: The following entities are service providers for the Wizer AI Studio tool. These providers are not considered standard sub-processors for Wizer’s core services. As per our Terms of Service, users are strictly prohibited from uploading any Personal Data to the Wizer AI Studio. This information is provided for transparency regarding the infrastructure used should you choose to utilize this specific feature.| Sub-Processor | Purpose of Processing | Applicable Feature / Service | Data Location |
|---|---|---|---|
| Google LLC | AI Service Provider. Custom videos generation via Wizer AI Studio Service | Wizer AI Studio | USA |
| Open AI, LLC | AI Service Provider. Custom videos generation via Wizer AI Studio Service | Wizer AI Studio | USA |
| ElevenLabs Inc. | AI Service Provider. Custom videos generation via Wizer AI Studio Service | Wizer AI Studio | USA |
Last updated: June 5, 2026
